I see the blue LED indicator, the Looking Glass turns on but the display itself is not recognized by display settings

This error usually occurs when there is a faulty HDMI connection.

We recommend:

  • Double-checking to see if both side's HDMI connections are plugged in correctly
  • If this still doesn't work and you have extra HDMI cables lying around, try with that

If the HDMI signal works with your HDMI cable, it means that we sent over a faulty one and you can write us at orders@lookingglassfactory.com and we'll arrange to send over a new one. 

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